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Reviews of Bill's Heating


(Based on 34 rated reviews)


Product or service reviewed: rebuilt spiggots

Technician: Emmanuel T.

Five star rating for Emanuel (Manny) for being prompt, timely communication and for explaining exactly what he was doing by showing me. Also a shout out to your receptionist Taylor for a cheerful and professional attitude.Thank you!

james silcox


Product or service reviewed: Service

Technician: Mark G.

5 star rating! Mike Gamble is very knowledgeable and fast service. He explains what he is doing or if there is a problem he makes sure the work is done in a timely manner. I highly recommend him for his hard work and dedication..

Joe Copada
Warsaw, Indiana


Product or service reviewed: General plumbing work

Technician: Manny

Emanual has been great. We have our home, plus 4 rental properties that seem to be constantly in need of attention. He always gets her quickly, and does the job efficiently.

Warsaw, IN


Product or service reviewed: Furnace

Technician: Mike R. & Jeff M.

We have had Bill's Heating out to check our furnace each fall and air conditioner each spring, since the early 1990's. This year the technician found that the heat exchangers had large cracks in them. Needing a replacement, we chose an American Standard Gold 80% furnace and Aprilaire air filter. Today, Bill's just finished installing the new system. Everything went well, the new system is installed perfectly and everything cleaned up spotlessly. We are very satisfied with the new furnace and installation. The crew was very professional and friendly. We highly recommend Bill's Heating for their professionalism and quality of products, and will continue to recommend and use, their services in the future.

Dennis Webber
Goshen, IN


Product or service reviewed: American Standard air conditioner, American Standard Furnace, Aerus Air Scrubber, AprilAire Humidifier

My husband and I were happy with Bill's Heating for decades. After my husband passed, I signed up for the yearly maintenance plan, and I love that peace of mind. It was time to replace my 19-year-old HVAC, and I only wanted Bill's. Chance is an awesome salesman and Brian is wonderful heading installation, but everyone from Bill's gets a gold star. They are all well trained and polite and everyone takes the time to wear shoe covers. Thank you, Bill's!! You've earned my trust!!

Cindy Vance


Product or service reviewed: Furnace checkup

Technician: Dakota

Dakota was the best. On time, professional and answered all my questions. He's very personable and a pleasure to have around. Wouldn't ever use anyone other than Bill's Heating.

Karen Johnson
Elkhart Indiana


Product or service reviewed: ignitor and I don't know what else lol

Technician: Dakota

I am so happy and thank you so much Dakota for being prompt, courteous and knowledgeable. Oh yea likes dogs and cats.. but seriously I feel so much safer with the furnace fixed.. and can tell the difference in the air. Will be using them again if needed and highly recommend this company

Jan Holtzinger


Product or service reviewed: Motor/AC/Heating

Awesome costumer service,quickly done after motor came in,10/10 definitely! Thanks for having great people working for you!

Joslin Marazita
South Bend


Product or service reviewed: connected us to city water; a HUGE JOB

EXCELLENT, PROFESSIONAL WORK. It was a JOY to see each person working & problem solving with excellence and doing professional work with JOY. And it was hard work. We highly recommend them.

Connie & Gary Butler


Product or service reviewed: Plumbing

I called Friday and had two technicians at my place first thing Monday morning. They were very clean, professional and efficient. They solved my plumbing problem, tested thoroughly, told me about next steps and never pressured me at all to have more service done or to buy any products from them. I will be referring to friends and family!

Sawyer Landes Biddle
Goshen IN


Product or service reviewed: Air Conditioner repair

Technician: Kevin Phillips

AMAZING SERVICE. I texted Bills on a Sunday evening at 10:30 because our renters were experiencing difficulty with the central air. I received a call back at 7:00 AM and the problem was fixed by 9:00 am. Kevin was knowledgeable and very professional. Thanks to Bills for saving the day!!!

Bradley Anderson
Syracuse, IN


Product or service reviewed: A/C Service

Derek serviced my A/C unit this morning and did a great job. He meticulously cleaned it better than anyone ever has. He was on time and very organized and efficient. Kudos!

David Nelson


Product or service reviewed: forced air and hot water furnace/water heater

Technician: Chance, Mike, Kevin, Jeff

Recently we found ourselves without heat when our furnace failed. Bill's Heating gave us great service. Chance Starcher as well as the installation crew Mike, Jeff and Kevin took care of our problem and we received heat in a short amount of time. They were courteous and helpful to us during the installation of our furnace system. We are deeply thankful that they took care of us in our elderly years. We would highly recommend to anyone. Thank you to all at Bill's Heating

Werner Wegener
New Paris


Product or service reviewed: Tankless gass water heater

So very pleased with installation by Mike. Super efficient, knowledgeable, and pleasant to work with. Discusses important items with customer. So glad I went with this company.

Margie Carroll
Spokane Valley


Product or service reviewed: Plumbing

Technician: Rick and Logan

Rick and Logan took care of a number of plumbing issues in our older home. They were professional and polite and took care of all our plumbing needs quickly and successfully. I highly recommend Bills Heating for any and all service needs.

John Dolezal


Product or service reviewed: Fall maintenance

Technician: Dakota Young

W O W! What a pleasant experience from beginning to end. Professional, courteous, friendly, respectful and knowledgeable, our tech was on point. Far too many times you hear only the bad or suggestions on how to improve a business but the is absolutely nothing to be done to improve the level of service and kindness Bill's associates provide. Thank you!

Jesse & Jill


Product or service reviewed: Replaced toilet with American Standard Cadet.

Technician: Chris Holden

We could not be more happy with Bill's Plumbing. Great job and great toilet. We will never call anyone else for any future plumbing needs.

Dave Nash
Milford, Indiana


Product or service reviewed: Air conditioner

Great job !!! I highly recommend them !

Claudia Delabra


Product or service reviewed: Replaced A-coil

Technician: Derek Watson

Technician: Derek Watson Best company by far!! Dealt with many companies before Bills and none accepted my warranty. Bills did an excellent job. Derek was awesome, the job wasnt an easy one but he managed to get it done under hot temperatures up in an attic. Much respect to him for being such a great employee to a great company! Thank you Bills !

Jay Rubio
LaGrange IN


Product or service reviewed: Replaced furnace and A/C

I have had a lot of experience with contractors of all kinds. Bill's Electric was a first. Asked for a bid on Saturday, accepted bid on Sunday and furnace and A/C were replaced on Monday. Absolutely first class all the way with every contact. Tara set up bid, Keith did the bid, Danielle scheduled the job, and James and Gabe did the job. Five stars are not enough.

Roger B.
Newman Lake


Product or service reviewed: Fresh air return register

Mark Pinkerman was so helpful in finding a register cover that fit perfectly!!! I called yesterday, and the product was there and ready for pickup even with a power outage!!! Hes awesome!!!

Linda Trenshaw
Goshen, Indiana


Product or service reviewed: a/merican Standard Furnace and Air Conditioner

Bill's came through when other HVAC companies wouldn't. It was the first really hot day of the year and our AC system would not work. The tech from Bill's analyzed the system and concluded that the AC compressor was locked up. Best solution would be a new system because the current one was 31 years old. The new system was installed quickly, given the back log of service calls and installs. Installers Mike and Gobana did an amazing job of fitting the new furnace to the existing ducting. They were on time and truly professional in every way. When they completed the install they left behind no mess and no trash. Everything was cleaned and all surfaces were protected with tarps. This was a pleasant experience in a rather trying time. I would highly recommend Bill's for HVAC installs and repairs.

Dennis Berg


Product or service reviewed: Motor for furnace

Love Bills Heating and his staff. A big THANK YOU for diagnosis of problem and repair of my old furnace. I'm rockin some heat now!

Debra Gant


Product or service reviewed: Furnace Repair

Can't say enough nice things about this business. We built a new house and the contractor used Legacy heating and air to install the HVAC stuff. AC worked great but had problem with the furnace for 2 years with numerous service calls and a couple of parts replaced on a BRAND NEW FURNACE! I finally decided to have someone else take a stab at it. It was late into the evening but, the tech that came out was professional and courteous the entire time. He had the problem figured out within 1 hour and ordered the part to fix it. Apparently something with the propane flow was incorrectly set up when it was installed and now needed to be replaced. The next week another tech came by to install it and adjusted the propane flow. This is the 2nd winter now and I have not had a problem since I called these guys. No more cold winter nights like the first 2 years.

Elkhart, Indiana


Product or service reviewed: service

Did a great job was very helpful ! Thanks

Kevin and debgg


Product or service reviewed: Furnace repair

I saw a TV ad for Bill's Heating a while back & wrote the phone number down in case I ever needed it. The ad impressed me, as they seemed like an honest company. My furnace began making an unusual sound & my long time furnace man in South Bend said he was closing his business due to his serious illness. I called Bill's & they were able to give me an appointment that same day. The office staff was helpful, professional & caring. When the tech arrived, he was polite & courteous & had a pretty good idea of what was wrong as I described the furnace issue. He was capable, energetic & took a lot of time to do the repair. He didn't try to sell me something I didn't need & I appreciated that. There was good follow up after the appointment & my furnace is operating well, just as it should. The happy ending to my story is that Bill's has a new loyal customer - me!

Mishawaka, IN


Product or service reviewed: New heat exchanger installed in my furnace

Technician: Jeremy Gregory

I wish I could remember the service man's name. He introduced himself as soon as I opened the door, but I soon forgot (I'm old). He cam the morning of 1/17/2022. Totally impressed. Exceeded expectations. The most professional and polite service person I have ever had in my home. But ALL my experiences with Bill's have been very positive.

Rex Hooley
Goshen, IN


Product or service reviewed: Plumbing

Technician: Chris Holden

We are so appreciative of the fast and efficient service of the technician. The best part is he left no trace behind where shows how conscientious he was. Thank you.

Keith and Nancy Bennett


Product or service reviewed: New furnace and AC

Technician: Mikey Durbin and Gobana Kitabo

Outstanding installation by Mikey and G• Here at 7:30 to 4:30 yesterday and did a great job• Have been a Bills customer since 1980,

Jim and Rosie Hamilton


Product or service reviewed: Fixed non working furnace

Technician: Andrew Miller

Furnace quit working at 11:45 pm. Called Bill's at 7:30 am and it was fixed same day by 3:30. Our repairman Andrew was friendly and had us with heat in no time. We are a first time customer and will definitely use them when needed. Thank you !

Dee Nelson


Product or service reviewed: A/C and furnace service

Technician: Derek Watson

My technician Derek was so thorough and helpful! Thank you for the great service!



Product or service reviewed: Air Conditioner maintenance

Technician: Satbir Singh

Satbir was very nice and competent. As I tend to talk too much..he listened. Poor guy..he did good. Very friendly. Another winner working for you.

Marcia Bechtold


Product or service reviewed: Plumbing

Technician: Lamar Schrock

I had non emergency plumbing issue. Bill's tech was on time and very careful about keeping everything clean as well as being quick and efficient. I thank them for their wonderful service.

Daniel Gregory


Product or service reviewed: Ignitor

My furnace quit working on saturday afternoon 1-18-20 I got on bill's website and sent them a message. They contacted me back within 5 minutes and I told him what my situation was and what I needed. He then met me at there shop 40 minutes later and sold me the part I needed without any service call fees or other charges. Unbeatable customer service. Thanks bill's nice to know that there are still companies that care and willing to go the extra mile for there customers. Thanks Ron

White Pigeon Michigan