Reviews of Bill's Heating
(Based on 18 rated reviews)
Product or service reviewed: Fall maintenance
W O W! What a pleasant experience from beginning to end. Professional, courteous, friendly, respectful and knowledgeable, our tech was on point. Far too many times you hear only the bad or suggestions on how to improve a business but the is absolutely nothing to be done to improve the level of service and kindness Bill's associates provide. Thank you!
Product or service reviewed: Replaced toilet with American Standard Cadet.
We could not be more happy with Bill's Plumbing. Great job and great toilet. We will never call anyone else for any future plumbing needs.
Product or service reviewed: Air conditioner
Great job !!! I highly recommend them !
Product or service reviewed: Replaced A-coil
Technician: Derek Watson Best company by far!! Dealt with many companies before Bills and none accepted my warranty. Bills did an excellent job. Derek was awesome, the job wasnt an easy one but he managed to get it done under hot temperatures up in an attic. Much respect to him for being such a great employee to a great company! Thank you Bills !
Product or service reviewed: Fresh air return register
Mark Pinkerman was so helpful in finding a register cover that fit perfectly!!! I called yesterday, and the product was there and ready for pickup even with a power outage!!! Hes awesome!!!
Product or service reviewed: a/merican Standard Furnace and Air Conditioner
Bill's came through when other HVAC companies wouldn't. It was the first really hot day of the year and our AC system would not work. The tech from Bill's analyzed the system and concluded that the AC compressor was locked up. Best solution would be a new system because the current one was 31 years old. The new system was installed quickly, given the back log of service calls and installs. Installers Mike and Gobana did an amazing job of fitting the new furnace to the existing ducting. They were on time and truly professional in every way. When they completed the install they left behind no mess and no trash. Everything was cleaned and all surfaces were protected with tarps. This was a pleasant experience in a rather trying time. I would highly recommend Bill's for HVAC installs and repairs.
Product or service reviewed: Motor for furnace
Love Bills Heating and his staff. A big THANK YOU for diagnosis of problem and repair of my old furnace. I'm rockin some heat now!
Product or service reviewed: Furnace Repair
Can't say enough nice things about this business. We built a new house and the contractor used Legacy heating and air to install the HVAC stuff. AC worked great but had problem with the furnace for 2 years with numerous service calls and a couple of parts replaced on a BRAND NEW FURNACE! I finally decided to have someone else take a stab at it. It was late into the evening but, the tech that came out was professional and courteous the entire time. He had the problem figured out within 1 hour and ordered the part to fix it. Apparently something with the propane flow was incorrectly set up when it was installed and now needed to be replaced. The next week another tech came by to install it and adjusted the propane flow. This is the 2nd winter now and I have not had a problem since I called these guys. No more cold winter nights like the first 2 years.
Product or service reviewed: service
Did a great job was very helpful ! Thanks
Product or service reviewed: Furnace repair
I saw a TV ad for Bill's Heating a while back & wrote the phone number down in case I ever needed it. The ad impressed me, as they seemed like an honest company. My furnace began making an unusual sound & my long time furnace man in South Bend said he was closing his business due to his serious illness. I called Bill's & they were able to give me an appointment that same day. The office staff was helpful, professional & caring. When the tech arrived, he was polite & courteous & had a pretty good idea of what was wrong as I described the furnace issue. He was capable, energetic & took a lot of time to do the repair. He didn't try to sell me something I didn't need & I appreciated that. There was good follow up after the appointment & my furnace is operating well, just as it should. The happy ending to my story is that Bill's has a new loyal customer - me!
Product or service reviewed: New heat exchanger installed in my furnace
Technician: Jeremy Gregory
I wish I could remember the service man's name. He introduced himself as soon as I opened the door, but I soon forgot (I'm old). He cam the morning of 1/17/2022. Totally impressed. Exceeded expectations. The most professional and polite service person I have ever had in my home. But ALL my experiences with Bill's have been very positive.
Product or service reviewed: Plumbing
We are so appreciative of the fast and efficient service of the technician. The best part is he left no trace behind where shows how conscientious he was. Thank you.
Keith and Nancy Bennett
Product or service reviewed: New furnace and AC
Technician: Mikey Durbin and Gobana Kitabo
Outstanding installation by Mikey and G• Here at 7:30 to 4:30 yesterday and did a great job• Have been a Bills customer since 1980,
Jim and Rosie Hamilton
Product or service reviewed: Fixed non working furnace
Technician: Andrew Miller
Furnace quit working at 11:45 pm. Called Bill's at 7:30 am and it was fixed same day by 3:30. Our repairman Andrew was friendly and had us with heat in no time. We are a first time customer and will definitely use them when needed. Thank you !
Product or service reviewed: A/C and furnace service
My technician Derek was so thorough and helpful! Thank you for the great service!
Product or service reviewed: Air Conditioner maintenance
Satbir was very nice and competent. As I tend to talk too much..he listened. Poor guy..he did good. Very friendly. Another winner working for you.
Product or service reviewed: Plumbing
Technician: Lamar Schrock
I had non emergency plumbing issue. Bill's tech was on time and very careful about keeping everything clean as well as being quick and efficient. I thank them for their wonderful service.
Product or service reviewed: Ignitor
My furnace quit working on saturday afternoon 1-18-20 I got on bill's website and sent them a message. They contacted me back within 5 minutes and I told him what my situation was and what I needed. He then met me at there shop 40 minutes later and sold me the part I needed without any service call fees or other charges. Unbeatable customer service. Thanks bill's nice to know that there are still companies that care and willing to go the extra mile for there customers. Thanks Ron